At BrindaTrends, we offer Cash on Delivery (COD) as a convenient payment option to make shopping easy and trustworthy for our customers. Please read the following COD policy carefully before placing an order.
📦 COD Availability
- COD is available on selected products and selected locations only
- Availability of COD depends on delivery partner serviceability
- BrindaTrends reserves the right to enable or disable COD for any order without prior notice
📞 Order Verification for COD
To ensure smooth delivery and reduce fake orders:
- All COD orders may require order confirmation via:
- Phone call, WhatsApp, or SMS
- Orders that are not confirmed may be cancelled automatically
Please ensure your contact number is active and reachable.
❌ COD Order Cancellation
COD orders may be cancelled in the following cases:
- Incorrect or incomplete shipping address
- Unreachable or unresponsive customer
- Repeated order refusals or previous non-acceptance
- Suspicious or high-risk order activity
BrindaTrends reserves the right to block COD for customers with repeated failed deliveries.
🚚 Delivery & Payment
- Payment must be made in full at the time of delivery
- Please keep the exact amount ready, as delivery agents may not carry change
- Refusal to accept delivery without valid reason may result in:
- Restriction of COD option on future orders
🔄 Returns for COD Orders
- COD orders are eligible for return as per our Return & Refund Policy
- Shipping and COD charges (if any) are non-refundable
- Returns are subject to product inspection and approval
⚠️ Important Notes
- COD is a facility, not a guaranteed right
- Abuse of COD option (fake orders, refusal at doorstep) affects logistics costs and service quality
- We encourage genuine customers to use COD responsibly
📩 Support
For any COD-related queries, contact us at:
📧 Email: support@brindatrends.in
🌐 Website: www.brindatrends.in
💎 Our Commitment
At BrindaTrends, we strive to balance customer convenience with fair business practices to ensure timely delivery and a smooth shopping experience for everyone.